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Privacy Policy

Effective from: June 18, 2025
Issued by: Fazekas Company Ltd.

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1. Data Controller Information

Name of the controller: Fazekas Company Ltd.
Registered address: 2142 Nagytarcsa, Szilfa utca 6/A
Tax number: 32313758-2-13
Email address: fazekas.company.kft@gmail.com
Data protection officer: Stella Fazekasné Szabó

The controller is not obliged to appoint a data protection officer under Article 37 of the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council).

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2. Principles of Data Processing

Personal data is processed lawfully, fairly, and in a transparent manner for the data subject. Data is collected for specified, explicit, and legitimate purposes and is not further processed in a manner incompatible with those purposes.

Only the data necessary for achieving the purpose is processed, and we ensure its accuracy and up-to-dateness.
Personal data is retained only for as long as necessary, and all technical and organizational measures are taken to ensure data security.

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3. Legal Basis and Purpose of Processing

We process personal data only based on voluntary consent, contract performance, legal obligation, or legitimate interest.

Examples of processing purposes include:

  • General inquiries: handling of requests, contact confirmations, preparation of offers

  • Business negotiations: improving service quality, statistical analysis based on legitimate interest

  • Complaint management: fulfilling legal obligations

  • Service use: order handling, fulfillment, invoicing, communication

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4. Categories of Personal Data Processed

The types of personal data depend on the nature of the specific case but typically include:

  • Full name, email address, phone number

  • Address and billing details

  • Order information (products, quantity, date, price)

  • Delivery and payment data

  • Communication history, complaint details

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5. Data Retention Period

Personal data is retained only for the necessary duration:

  • Data related to inquiries: up to 1 month

  • Consent-based data: until consent is withdrawn

  • Service-related data: until the contract ends, and for accounting/legal reasons up to 5 or 8 years

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6. Rights of the Data Subject

The data subject has the right to:

  • request information about personal data processed,

  • request rectification or deletion,

  • object to the processing and request data restriction,

  • lodge a complaint with the Hungarian Data Protection Authority (NAIH),

  • seek legal remedy before a court in case of rights violation

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Complaints may be submitted to:
National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c
Mailing address: 1530 Budapest, P.O. Box: 5
Phone: +36 (1) 391-1400
Email: ugyfelszolgalat@naih.hu
Website: https://naih.hu

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7. Withdrawal of Consent

Consent to data processing may be withdrawn at any time free of charge. We will fulfill the withdrawal request within 10 days.
Withdrawal does not affect the lawfulness of prior data processing.

Certain data—such as billing information—must be retained for legal reasons and cannot be deleted immediately.

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8. Data Transfers and Processing

We only transfer personal data based on legal obligations or with the data subject’s consent.
No international data transfers take place.

In the case of requests from authorities, data may be disclosed without the data subject’s consent, strictly to the extent required by the request.

Employees and subcontractors involved in data processing are bound by strict confidentiality.

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9. Data Security

The controller implements all necessary technical and organizational measures to ensure the safety of personal data, including:

  • secure storage of paper-based data

  • password-protected computer systems

  • use of antivirus and encryption tools

Please note that data transmission over the Internet can never be fully secure. The data subject should be aware of and consider these inherent risks.

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10. Availability of This Policy

This policy is available in writing and can be requested via email at fazekas.company.kft@gmail.com.
We will send the requested document in electronic format within 3 business days.

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11. Modifications

The controller reserves the right to unilaterally amend this policy. Any changes will be communicated to data subjects appropriately.

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12. Responsible Person

Responsible for the implementation of this policy:
Stella Fazekasné Szabó
Contact: fazekas.company.kft@gmail.com

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